FREQUENTLY ASKED QUESTIONS

LOOKING FOR YOUR SPECIFIC BIKE?

If your bike is from 2020 onwards, there is a QR code marked on the frame. If you scan the QR code with your smart phone, it will take you to a web page with specifications and helpful technical information relating to your bike.

TROUBLESHOOTING

Most queries related to Whyte bikes can be  solved using the information in the sections below. Before using our contact form or Rider Support hotline, save yourself some time by taking a quick look through the FAQs to see if your problem is covered there.

HAVE ANY OTHER QUESTIONS?

The FAQs on this page resolve the most common issues and questions we receive, but if you still haven't found a solution, please use this contact form to provide us with some more information and we'll get back to you as soon as we can.

If you haven't completed you warranty registration (which we really do recommend), then you can find the form to that here