To make it easy to know if one of our bikes is right for you, and how you want to ride it, they’re all clearly marked with their intended usage – both here on the website and physically on them.

From road, to cross (gravel), trail and beyond, this will help tell you if the bike you’re looking at is the right one for you. Looking at a category three (3) trail bike but want to race enduro? You’ll need to look up to our category four (4) bikes. Want a gravel bike or to ride around town? A category two (2) ‘cross’ will be right for you. Simple. You can learn more about our bike classifications here.

Finding the right frame size for you starts with your knowing your height (in either centimetres or feet and inches); each bike has its own our size guide chart on our website to help you determine which of our frame sizes would best suit you. Just find your height within the bike size ranges to find your recommended bike size. For example, if you’re 190cm/6’2” tall, then our XL frame should suit you perfectly; similarly, if you’re 160cm/5’3” then our S frame should be right for you.

Every bike's product page on our website has a clear size chart that includes size-overlap zones to help you find the right size for you (see below example).

These charts vary from bike-to bike so make sure you look at the size guide on the specific bike you’re interested in.

This is intended as a starting point to help you select the best frame size to suit you and your riding style. We recommend you visit your local Whyte dealer for more in-depth bike sizing assistance. They’ll be able to make sure you purchase the optimum sized bike to get the best riding experience.

You can find – and contact – your local Whyte dealer here.

On any bike product page here on our website, just click on ‘Size guide’ text below the size buttons. These charts include both metric and imperial height measurements and reach and stack measurements to give you as much information as possible to help you make an informed decision.

If you’re in any doubt as to which bike size to go for, just visit your local Whyte dealer who’ll be able to help you find the right size for you and where you’ll be able to try different sizes of bikes to help your decision.

You can find – and contact – your local Whyte dealer here.

Height is a general starting point but if you’re in-between sizes – for example, if you’re 178cm/5’10” tall then you could fit either a size M or L bike – then it’s not quite as clear cut. If this is the case for you, then know that both frames will fit you*. But which one will be right for you will come down to personal preference insofar as how you want your bike to ride, as well as your body dimensions.

If you prefer a more stable bike – particularly on descents and at speed, and one that feels more confident to ride that’s also less affected by rider weight shifts – then size up to the larger frame size; if, however, you want a bike that’s more agile and responsive – and that’s easier to move around – then size down to the smaller frame size. It’s like choosing a more stable long-board surfboard or a snappier short-board surfboard.

That all said, know your body. If you have longer legs and a shorter torso and arms, then you’ll likely be better on the smaller frame size so size down; if you have a longer torso and arms than average, then you’ll likely have a better ride on the larger frame size, so size up.

*You can tailor your bike fit to a degree by rotating your bars forwards or backwards slightly, trimming the width of your mountain bike handlebar, by changing your stem length (use a longer one to give you a more stretched out position and more reach to the bars, or a shorter one for a more upright riding position and less reach to the bars), raising or lowering your saddle height, or a combination of all of these.

Again, if you’re in any doubt as to which bike size to go for, just visit your local Whyte dealer who’ll be able to help you find the right size for you and where you’ll be able to try different sizes of bikes to help your decision.

You can find – and contact – your local Whyte dealer here.

If you’re interested in our pre-2025 gravel bikes then their sizing is slightly different. Rather than using S, M, L or XL to denote each size, our previous gravel bikes were sized from 50cm, 52cm, 54cm, 56cm, and 58cm but each was essentially XS, S, M, L, and XL.

Our gravel bikes also generally sized larger than other brand’s road/gravel bikes – so if you’re a 56cm on another brand’s road or gravel bike then you’ll likely need to size down to a 54cm for one of our gravel bikes. Again, if you’re in any doubt, just get in touch with your Whyte dealer who’ll be happy to help.

You can find – and contact – your local Whyte dealer here.

We don’t make gender-specific bikes – instead, we’ve designed all our bikes to work brilliantly for everyone. Simply find the right size for you by following our advice above and if you’re in any doubt, just visit your local Whyte dealer who’ll be able to help you find the right size for you.

You can find – and contact – your local Whyte dealer here.

We publish guide weights for our production bikes on every product page on our website and clarify the size of bike measured as well as what these weights do/do not include for clarity; for example, whether a listed bike weight includes innertubes, pedals, or even a range extender. All our listed weights are on production bikes and are made using calibrated scale for best accuracy. This information can be found on each bike’s product page – either in the description text and/or in the specification table further down.

Please take this information as a guideline as sometimes specifications can change, or there may be slight variances in the bike or its components which affects the weight of a particular bike (for example, more or less rubber in tyres).

For this reason, we do recommend visiting your local Whyte dealer and checking out the bike you’re interested in, in person. This will give a much better impression of how the bike will ride and if it will be a good fit for the type of riding you do. You can find – and contact – your local Whyte dealer here.

As a general rule, most Whyte bikes can carry a maximum load of up to 120kgs (including rider and any luggage). Some bikes can carry more so please check the manual for your bike for more detailed model specific information on weight limits (shown here).

The maximum range you can expect from an eBike is dependent on many factors – including combined bike and rider (‘system’) weight, ground conditions, temperature, riding style, and much more. Bosch do have a handy online range estimator that will give you an estimate on how far you can travel on a charge based on the parameters you enter – check it out here.

Whyte bikes are available exclusively through specialist Whyte dealers in the UK and you can find your local Whyte dealer here. You can also buy online on our website via Click & Collect and pick up at your choice of Whyte dealer – ready to ride.

You can also find Whyte bikes available in many countries around the world – again, all exclusively through specialist Whyte dealers. To see if you can buy a Whyte where you are please see our international distributor here. To find the nearest Whyte dealer to you, please get in touch with your distributor.

Yes! Many of our dealers have demo bikes available so just get in touch in advance to see what they have, and to arrange your demo. You can find – and contact – your local Whyte dealer here.

Every year we also go on the road in the UK attending various demo events, festivals and demo days where you can experience our award-winning bikes for yourself on proper trails and tracks. See our latest calendar of events here.

Depending on which model and year of bike you've bought, you can extend our standard two-year warranty for free to either a four-year or lifetime extended frame warranty.

As standard, we back every Whyte bike with a two-year warranty against materials and manufacturing defects on all frames – which you can extend to four years or lifetime (depending on model year of the bike and the purchase date) by registering your new bike with us – a lifetime warranty on all suspension pivot bearings together with a one-year warranty on parts, and a one-year cosmetic warranty on paint and decals. You can learn more about our warranty policies here. and read our warranty FAQs below.

Unfortunately, we can’t currently provide live updates on stock levels for bikes or parts/accessories, however you can find and contact any Whyte dealer to check what they have in stock via our dealer finder, here.

We sometimes offer pre-orders for select product launches on the www.whytebikes.com, so check in frequently to see our incoming bikes.

Pre-orders can also be arranged on certain products through your local Whyte dealer. Please contact your nearest store for details. You can find details on your nearest store by using our dealer locator.

Nobody knows our bikes better than us which is why we back every Whyte bike with a two-year warranty against materials and manufacturing defects on all frames – which you can extend to four years or lifetime* (depending on model year of the bike and the purchase date) by registering your new bike with us within 28-days of purchase – a lifetime warranty on all suspension pivot bearings together with a one-year warranty on parts, and a one-year cosmetic warranty on paint and decals. Just ensure you use the bike as intended; to help you make the right choice, all our bikes are clearly marked both online and physically on them as to what category of riding they’ve been designed for (e.g. ‘category three (3) – Trail riding’); you can read more about our bike classifications and intended uses here.

You can learn more about our warranty policies here.

You can read the full policy wording on our warranties here.

*Any 2024 model year (MY24) Whyte bike can have its standard frame warranty extended from two years to four years by registering your bike with us for free within 28 days of purchase. Any 2025 collection** Whyte bike purchased from 1st November 2024 onwards can be extended to a lifetime warranty for the original owner by registering your bike with us within 28 days of purchase.

**Excludes the following 2024 model year (MY24) and earlier model year bikes: 529, E-160 S, E-160 RS, E-160 RSX, ELyte 150 RSX and E-180 Works – but these models can all have their standard two year warranty extended to four years.

All our Whyte Carbon Trail wheels come with a two-year warranty for the original owner as standard. This means that you’re covered for two years against defects in materials and workmanship when you use the wheels as they’re intended. On our Whyte Carbon Trail wheel equipped ELyte 150 bikes this means category four (4) – Enduro riding. You can read more about our bike classifications and intended uses here.

We also offer a two-year crash replacement or repair warranty for the original owner of our Whyte Carbon Trail wheels. So if anything does happen when you’re out riding within two years of when you bought the bike with your Whyte Carbon Trail wheels on, you can rest easy that we’ve got your back.

You can read the full policy wording on our Whyte Carbon Trail wheels here.

Having to make a warranty claim is never fun, but we’ll do our best to get your case resolved and your bike back in action again as quickly as we can. If you think you may need to make a warranty claim for a Whyte product, please contact the Whyte dealer that supplied the product originally. They’ll be able to submit a claim and support you in getting the issue resolved smoothly. In the case of a Whyte Certified Refurbished bike that was bought from us via our web Outlet store. Please get in touch with us directly via our contact form to submit your warranty claim and one of our Whyte experts will be in touch to get things sorted as swiftly as possible.

Replacement of parts due to wear and tear – including suspension forks and rear shocks – as well as anything damaged due to crashing or other accidental damage or abuse, including corrosion.

You can read the full policy wording on our warranties here.

Yes, so long as you’ve owned your Whyte from new – or purchased a Whyte Certified Refurbished bike directly from our web Outlet store – the suspension pivot bearings are covered by a lifetime warranty. If you aren’t the original owner of your Whyte or Whyte Certified Refurbished bike, replacement bearings are available to purchase through our website (older pivot bearings / newer models pivot bearings).

You can read the full policy wording on our warranties here.

Having to make a warranty claim is never fun, but we’ll do our best to get your case resolved and your bike back in action again as quickly as we can. If you think you may need to make a warranty claim for a new set of pivot bearings, please contact the Whyte dealer that supplied the product originally. They’ll be able to submit a claim and support you in getting the issue resolved smoothly. In the case of a Whyte Certified Refurbished bike that was bought from us via our web Outlet store, please get in touch with us directly via our contact form to submit your warranty claim and one of our Whyte experts will be in touch to get things sorted as swiftly as possible. Fitting the new bearings to your bike is a specialist job so we recommend bearing kits are only fitted by authorised Whyte workshops.

You can find – and contact – your local Whyte dealer here.

Yes, if you are the original owner of your Whyte bike, you can increase the warranty period from two years to four years or lifetime* (depending on model year of the bike and the purchase date) by registering your bike with us – for free. Please note, this is only available on new Whyte bikes and not Whyte Certified Refurbished bikes bought from our web Outlet store. You can register for extended frame warranty here. Remember that to qualify for the extended lifetime warranty, you must register your bike within 28 days of purchase. Just ensure you use the bike as intended; all our bikes are clearly marked both online and physically on them as what category of riding they’ve been designed for (e.g. ‘category three (3) – Trail riding’); you can read more about our bike classifications and intended uses here.

You can learn more about our warranty policies here.

You can read the full policy wording on our warranties here.

*Any 2024 model year (MY24) Whyte bike can have its standard frame warranty extended from two years to four years by registering your bike with us for free within 28 days of purchase. Any 2025 collection** Whyte bike purchased from 1st November 2024 onwards can be extended to a lifetime warranty for the original owner by registering your bike with us within 28 days of purchase.

**Excludes the following 2024 model year (MY24) and earlier model year bikes: 529, E-160 S, E-160 RS, E-160 RSX, ELyte 150 RSX and E-180 Works – but these models can all have their standard two year warranty extended to four years.

Whyte bikes warranty is only for the original purchaser of a product and doesn’t transfer to subsequent keepers. However, if you bought a Whyte Certified Refurbished bike directly from us via our web Outlet store then you are covered with a two-year warranty against materials and manufacturing defects on all frames, a lifetime warranty on all suspension pivot bearings together with a one-year warranty on parts, and a one-year cosmetic warranty on paint and decals. If you have a Whyte bike with a problem, but you didn’t purchase it brand new or via our web Outlet store, please contact us or your local Whyte dealer for assistance. We won’t be able to authorise a warranty claim, but we’ll do our best to help out where we can.

You can find – and contact – your local Whyte dealer here.

Our RHeO line of eCity and leisure eBikes also come with a 36-month warranty on the full Kynamic eBike system: the motor, battery, and controller all included. So you can ride safely and confidently in the knowledge that we’ve got you covered.

You can learn more about our warranty policies here.

You can read the full policy wording on our warranties here.

If you’re the original owner and bought your bike new within the past 12 months (one year) then you’ll be covered by our one-year warranty on parts. If this is the case, please contact the Whyte dealer that supplied the product originally. They’ll be able to submit a claim and support you in getting the issue resolved smoothly.

If you bought the bike longer than one year ago then the third-party parts (such as SRAM, Shimano, Fox, or Bosch etc.) won’t be covered by our warranty any longer. However, third-party components are all warrantied directly by the manufacturer themselves and, although the warranty periods do vary, please contact the brands directly or Whyte retailer who you bought the bike from as they will be best placed to advise you.

You can find – and contact – your local Whyte dealer here.

To return clothing, parts or accessories purchased through our website (www.whytebikes.com) please fill in the form here. Once the form is submitted, you will receive an email with return instructions. Under Consumer Contract Regulations 2014 you can cancel your order for any reason, at any time from the moment you place your order online to 14 days from the day that you receive the goods. Unfortunately, we cannot offer an exchange; this is a refund process only. We ask that if you require a different item, that you place a second order.

You can download full specification sheets going back to 2010 from the documents section of our website. Check it out here.

If your bike is from 2020 onwards, there is a QR code marked on the frame. If you scan the QR code with your smart phone, it will take you to a web page with specifications and helpful technical information relating to your bike.

You can download copies of manuals and technical information of bike going back to 2010 from our support section here.

Our design team work hard to optimize the geometry of Whyte mountain bikes to get the best from the suspension they’re fitted with at the factory. If you wish to fit a longer travel fork, the maximum acceptable travel over the standard fork is 10mm.

Whyte bikes are optimized to work brilliantly with the tyres they come with when new. In most cases it is possible to fit larger tyres. We do our best to note maximum tyre sizes that can be fitted to any given bike on its product page but as there are many tyre manufacturers, sadly, we can’t test every possible wheel/tyre/frame combination. If you do decide to fit larger tyres to your Whyte bike, make sure there is at least 6mm clearance between the tyre and the frame to allow debris to pass without impeding the wheel.

Usually located on the underside of the bottom bracket (BB) shell. Some newer models have the number located on the underside of the lower section of the downtube. For eMTBs it's stamped on the inside of the downtube battery housing (battery cover needs careful removal).

If your bike is from 2020 onwards, there is a QR code marked on the frame. If you scan the QR code marked on your bike using your smartphone, it will take you to a web page with specifications and helpful technical information relating to your bike.

Select 2025 Whyte eMTBs, including the ELyte and ELyte EVO ranges, are all compatible with Bosch’s PowerMore range extenders (and select models come with them included). However, our current E-160 and E-180 eMTBs are not compatible.

Our RHeO range of eCity, leisure and commuter eBikes are all compatible with Kynamic’s aftermarket range extender.

Yes, our Bosch- (and previous Shimano-) powered eBikes have the capability to power aftermarket lights. If you visit your Whyte eBike dealer, they will be able to help select an aftermarket light and enable the bike’s onboard firmware to operate it.

Our RHeO eBikes already come with lights as standard.

You can purchase many spares and accessories for your bike through our website or through your local Whyte dealer. Outside of the UK, we offer delivery on orders placed through our website to countries without a Whyte distributor.

For countries with a Whyte distributor, the distributor will be able to assist. You can find our International Distributor list here. Alternatively, your local Whyte dealer will be able to help. Visit our dealer locator to find your nearest location. Currently we ship to most European countries and North America. 

You can find which part you need for your bike in our handy guides:

• Dropout hangers guide | Order here
• Freehubs guide | Order here
• Headsets guide | Order here

Alternatively, your local Whyte dealer or international distributor will be able to help supply these parts. Check out our dealer locator or international distributor list to find your nearest location.

Yes, we carry in stock a range of touch-up paint. Check them out and order here.

We have a range of mudguards to fit a selection of Whyte models, which you can find here. We also have a handy guide that shows which mudguards are compatible with each bike, along with some videos with helpful fitting tips. We recommend ordering mudguard sets through your local Whyte dealer, as they will be able to assist with fitting the kit to your bike.

Due to the huge variety of aftermarket parts and accessories available for bikes today, it’s not possible for us to test every combination of parts and bikes that you may want to use. For that reason, it’s not possible for us to provide endorsements or recommendations on aftermarket parts to fit to your bike.

If you are thinking of modifying your Whyte bike, it’d be a good option to visit your local Whyte dealer. The shop team will be able to supply information on the suitability of parts to fit your bike.

You can find – and contact – your local Whyte dealer here.

We love hearing about up and coming riders and cool, bike-related events. We get a lot of requests from athletes asking for support, which our team reviews on a case-by-case basis. If you think you have the riding skills to make the grade or have an amazing event or charity ride that you are planning, please drop us a line through our contact form. We’ll check it out and if the time is right we’ll come back to you.

Whyte dealers and distributors are handpicked to be the best in their areas and countries. If you think you have what it takes to sell and support our bikes, we’ll be delighted to hear from you. Please send a copy of your business plans and projections through our contact form. If there is potential for a partnership, we’ll be in touch to move things forward.